Business Process Outsourcing Experts

Providing your businesses support on back and front end processes

Looking to drive cost efficiency?

Save on labor costs without sacrificing quality

Get In Touch

Experienced and Skilled Experts Available Now

We ensure to meet and exceed your customers needs

About Us

Siisi Solutions is based in Accra, Ghana, bringing you industry trained graduates and professionals who are eager to represent your company and provide exceptional and quick customer support. Siisi Solutions prides itself in putting employees first, by providing competitive benefits, paid time off and continuous professional training and development.

Our Services

Siisi Solutions is a Business Process Outsourcing Company based out of Accra, Ghana staffed with highly experienced and trained customer service professionals. We provide the following services to Small and Mid Sized Enterprises

Inbound and outbound customer service

Help desk support

Email and Chat support

Order processing and fulfillment

Customer engagement and refunds

Virtual Assistants

Elevate Your Business with Virtual Assistance

For our entrepreneurs and freelancers, we offer virtual assistants to support email and calendar management, travel planning, data entry, file organization and more. We assist you in tasks that will revolutionize the way you work and open up your capacity to focus on what truly matters

Whether you need assistance Managing Portfolios, Airbnb, Clients Booking and Outreach, we are here to help. You will get one dedicated assistant. Don’t worry if you need more resources - we can provide a team of assistants if needed. Start as little as 10 hours per week.

Why Choose Siisi Solutions for your Virtual Assistant?

Experienced Professionals who are skilled in handling administrative duties, scheduling and research

Our prices can’t be beat for the value provided. With Siisi Solutions, you only pay for the services you need

Time Flexible Support. Get assistance whenever you need it!

Providing exceptional services to US, Canada and UK Clients

Expanding the Business Process Outsourcing market to Accra, Ghana. Our employees are available at flexible hours and are fluent in US and Queens English. Fast internet speeds to ensure timely matter handling

About Us

Siisi Solutions is a Business Process Outsourcing company that specializes in the end to end customer support experience. The Founder has over 10 years of experience specializing in not only customer facing operations and servicing, but also management & strategic thinking in the retail, insurance and technology industry. We understand the need of a team dedicated to your customers' concerns, and we are here to provide you with the solutions.

Siisi Solutions is based in Accra, Ghana, bringing you industry trained graduates and professionals who are eager to represent your company and provide exceptional and quick customer support. Siisi Solutions prides itself in putting employees first, by providing competitive benefits, paid time off and continuous professional training and development.

The Founders bring industry wide experiences from major corporations in Ghana and United States. With a wide span of customer knowledge and having over 10+ years of customer facing experience, Siisi Solutions learns customers needs as a standard, and goes above and beyond to exceed expectations. Siisi Solutions goal doesn’t stop at providing exceptional customer support; we continue to innovate and improve processes. While the business is focusing on critical core functions, it also ensures all clients data are protected by implementing security controls and implementing security processes. Our information security controls come in many forms and are reviewed regularly to ensure they remain current and reflect the changing nature of our global environment. Few examples are:

☉ Employment Training

☉ Data loss prevention controls

☉ System and application updates

☉ Company policy and security standards

Our Mission

We support critical customer support business functions so your team can focus on core operations like product leadership, advanced technology, and strategic growth. We hire experienced professionals and take pride in being dedicated to professional development and growth and continuous improvement of our skills, tools and processes

Our Team

Euphemia Bentil

Chief Executive Officer (CEO)

Introducing Euphemia Bentil, a Ghanaian American Business Operations Professional. As an accomplished technology and operations professional, Euphemia brings a wealth of experience in optimizing organizational efficiency. Euphemia has implemented cost-saving strategies while leveraging emerging technologies and innovative solutions. Additionally, Euphemia is passionate in developing professionals and fostering an environment that encourages growth, continuous learning and improvements. Euphemia is dedicated to the success of individuals and the broader organization.

Kwasi Agyeman Prempeh

Chief Technology Officer (CTO)

Introducing Kwasi Agyeman Prempeh, a seasoned professional in the dynamic realm of cybersecurity. With a distinguished academic background from Coventry University, Kwasi has honed his expertise as an Endpoint Analyst over the past five years. His dedication to the field is evident through his proactive approach to cybersecurity practices. Kwasi is not just a practitioner; he ensures the integrity and security of endpoints in an ever-evolving digital landscape.